Brand Overview
Casino Infinity is an online casino that has been operating in the market since 2015, under a license issued by the Government of Curaçao. The brand is owned and operated by Infinight B.V., a company registered at Heelsumstraat 51E, E-Commerce Park Vredenburg, Curaçao. With its sleek and modern website design, Casino Infinity offers an impressive array of games from top software providers, coupled with attractive bonuses, secure payment options, and dedicated customer support.
Registration Process
The registration process at Casino Infinity is a straightforward one https://casinoinfinity.uk/ that can be completed in a few short steps. Upon visiting the website, players are prompted to sign up by clicking on the "Register" button located at the top right-hand corner of the page. This leads them to a simple registration form where they must provide basic personal details such as name, date of birth, address, phone number, and email address. Players will also be required to create a username and password for their account.
Upon submitting this information, players will need to verify their mobile phone or email address by providing a unique verification code sent via SMS or email. This step is designed to ensure the security and integrity of player accounts, in line with UK gaming regulations that require operators to conduct robust anti-money laundering procedures and age verification checks.
Account Features
Once registered, players can access various account features on their Casino Infinity dashboard. These include:
- Profile Management: Players can edit personal details such as name, address, phone number, email address, username, and password.
- Payment History: A section that allows players to view payment history, including transaction records for deposits, withdrawals, and bonus payouts.
- Account Limits: Tools are provided to set deposit limits, loss limits, or wagering limits on the account. These can be adjusted at any time to suit changing gaming habits or player preferences.
Bonuses
Casino Infinity offers an extensive array of bonuses designed to reward players for their loyalty, encourage active gameplay, and celebrate major occasions. Some key promotions include:
- Welcome Bonus: A 100% match bonus worth up to £200, spread across the first three deposits.
- Regular Promotions: Weekly cashback deals, tournaments with guaranteed prize pools, and exclusive game releases are frequently made available.
- Loyalty Program: The Infinity VIP Club rewards players for their loyalty with cashbacks on losses, free spins, extra bonuses, and access to an advanced customer support team.
Payments & Withdrawals
The payment options at Casino Infinity cater to various international currencies, including the British Pound. Some of these include:
- Credit/Debit Cards: Visa, MasterCard, Maestro, and Visa Electron are widely accepted.
- E-Wallets: PayPal, Skrill, Neteller, and WebMoney offer secure online transactions with instant transfer times for both deposits and withdrawals.
Minimum deposit amounts start at £10 while minimum withdrawal limits range from £20 to £50 depending on the chosen method. Withdrawal processing typically takes up to 5 working days for e-wallet transfers, 7-14 days for credit/debit card payments, and a variable period of time for bank wire transfers due to external financial institution factors.
Game Categories
The extensive library at Casino Infinity covers multiple game categories including Slots, Table Games, Card & Arcade Games, Live Dealer, Virtual Sports, Keno, and more. Key developers contributing their creations include:
- NetEnt
- Microgaming
- Amaya Gaming (now known as NYX Interactive)
- Playtech
These top-tier software providers ensure seamless gameplay experiences on both desktop and mobile platforms.
Software Providers
The diverse selection of games can be attributed to the contributions from multiple third-party game studios. Key suppliers include:
- NetEnt : Known for titles such as Gonzo’s Quest, Starburst, and Mega Fortune.
- Microgaming : Provider behind legendary slots like Immortal Romance, Thunderstruck II, and progressive jackpot Multiplier Madness.
- Amaya Gaming (now NYX Interactive) : Offering popular titles such as Keno & Bingo Extreme.
- Playtech : Notable for content such as Live Roulette and Baccarat variants.
These game developers ensure ongoing software updates with new releases regularly added to the platform, catering to diverse tastes in gaming entertainment.
Mobile Version
Casino Infinity has implemented a seamless mobile experience by optimising its website for all standard browsers on handheld devices. No download of native apps is required; players can access their account and start playing through any browser directly via casinoinfinity.com.
Players will not experience any performance issues or compatibility problems with this responsive design, ensuring hassle-free entertainment anywhere at any time.
Security & License
Operational security is a top priority for Casino Infinity. To ensure compliance with UK gaming laws, the platform has implemented robust measures against money laundering and age verification checks as per licensing requirements from Curaçao authorities:
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SSL Encryption : All communication between player devices and casino servers are encrypted using SSL (Secure Sockets Layer) technology to safeguard sensitive information.
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Two-Factor Authentication is in place for added security on user logins, requiring an additional code sent via SMS or email for authentication purposes.
The Government of Curaçao has issued the necessary license under their gaming jurisdiction regulations and laws which allow for legal operation online globally while Casino Infinity also adheres to stricter UK Gaming Laws ensuring player safety and a secure experience at all times. The company is also committed towards transparency as evident from having clear rules on responsible gaming, dispute resolution mechanism through an impartial third party mediator.
Customer Support
Casino Infinity offers multiple avenues of support for players, addressing both technical issues and customer inquiries promptly:
- Email Support : 24/7 live chat service allows instant connection with a dedicated member of the team.
- Phone & SMS Help Desk : Telephone numbers are available on each country-specific page enabling easy access to get help via voice communication in any local time zone for assistance.
- FAQ Section : Providing detailed explanations to frequently asked questions covering registration procedures, deposit/withdrawal methods, account maintenance tasks and various other operational queries that users may encounter during their gaming experience.
The customer support system ensures players are not left without aid; providing comprehensive resolution pathways through these diverse contact means and tools for handling issues effectively within a minimal time span which helps maintain satisfaction levels overall.